Identifying Hidden Needs

 4,500

SKU: 9780230219762

Too many new products fail. New products which are hard to differentiate from existing products won’t capture the customer’s imagination. The failure is due to a poor understanding of customers’ needs. Companies need to take a radical approach to identifying customers’ real needs, and this book demonstrates innovative ways to achieve this.

Key Features

  • Pages: 261
  • Publication date: 2010-10-06
  • Language: EN

Imported by ISBN.

Author

K. Goffin, F. Lemke, U. Koners

Publisher

Palgrave Macmillan

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